FAQ | HubSpot | How to Click a Link Within HubSpot

Introduction

Sometimes users see a link in HubSpot (such as in the Company Information section) but are unsure how to open it directly. This FAQ explains how to open links within HubSpot without needing to copy and paste the URL manually.

Frequently Asked Questions

Q: Why can’t I click links directly in HubSpot like on other websites?
A:
HubSpot does not automatically make all text-based links clickable. Instead, some links display as plain text without standard hyperlink functionality.

Q: How can I open a link in HubSpot?
A:

1. Navigate to the relevant record, such as Company Information.

2. Under Member Links, locate the link you want to open (for example, Profitability Cycle Assessment).

3. Hover your mouse over the link text.

4. Click the small box icon with an arrow that appears next to the link.

5. The linked webpage will open in a new tab.

Q: What does the arrow icon mean?
A:
The arrow icon represents a hyperlinked URL stored in that field. Clicking it opens the external page without copying and pasting the URL.

Video Link

https://drive.google.com/file/d/13jiVycYXu82_3ttN79Oe02hdKG1-3u5m/view

Ownership

Technology Manager